Archive Product

Archiving removes products from active listings while preserving historical data. Use archiving instead of deleting to maintain order history integrity.

Why Archive Instead of Delete?

Deleting products causes problems:

Archiving solves these problems by hiding the product while keeping all data intact.

What Archiving Does

Hidden From

Still Available

How to Archive a Product

From the Product Page

1. Open the product you want to archive
2. Go to Product Settings or the settings menu
3. Click "Archive Product"
4. Confirm the action

From the Catalog List

1. Find the product in your list
2. Click the product menu (three dots)
3. Select "Archive"
4. Confirm

Finding Archived Products

Archived products are hidden by default but easily accessible:

Using Search

1. Go to the Catalog page
2. Type the product name in the search bar
3. Archived products appear with an "Archived" badge

Using Filters

1. Go to the Catalog page
2. Open filters
3. Select "Show Archived" or "Archived Only"
4. Archived products are displayed

Unarchiving Products

Restore an archived product to active status:

1. Find the archived product (via search or filter)
2. Open the product
3. Click "Unarchive" or "Restore Product"
4. Product returns to active listings

What Happens When You Unarchive

• Product reappears in product list
• Becomes visible to customers (if "Enable for Customer" is on)
• Can be added to new orders
• Returns to category listings

Archived Product Indicators

Archived products display visual indicators:

These indicators help prevent accidental use of archived products.

Use Cases

Discontinued Products

When you no longer offer a product:

• Archive instead of delete
• Historical orders remain intact
• Product data preserved for reference

Seasonal Products

For products available only at certain times:

• Archive when out of season
• Unarchive when back in season
• Avoid recreating the product each year

Testing Products

For products created during testing:

• Archive after testing complete
• Keep for reference or future testing
• Easily restore if needed

Replaced Products

When launching an updated version:

• Archive the old version
• Keep both for historical reference
• Orders clearly show which version was purchased

Best Practices

Before Archiving

1. Complete pending orders - Finish any orders in progress
2. Notify team members - Let production staff know
3. Update related products - Check for dependencies
4. Document the reason - Add a note to the description

Archive vs. Hide

Organization

• Periodically review archived products
• Clean up test products
• Keep descriptions updated with archive reasons

Impact on Reports

Archived products affect reporting as follows:

Historical accuracy is maintained while active metrics remain clean.

Troubleshooting

Can't Find Archived Product

• Use the search function
• Enable "Show Archived" filter
• Check for typos in product name
• Verify you have view permissions

Orders Still Showing Archived Product

This is expected behavior:

• Historical orders preserve the product reference
• New orders cannot use archived products
• Order data remains accurate

Accidentally Archived

Simply unarchive the product:

1. Find via search
2. Open the product
3. Click "Unarchive"
4. Product is restored immediately

Next Steps

• Catalog Overview - Creating and managing products
• Copy Product - Duplicate before archiving for variations
• Orders - Managing orders with archived products