TimberCloudDocs

Installation & Setup

There are two ways to put TimberCloud on a phone or tablet. This page covers both — installing the native app, and opening TimberCloud in your mobile browser. You can use either or both; they sign in with the same account and show the same live data.

Path 1 — Install the native app

TimberCloud offers a native mobile app built for the shop floor.

  1. Open the App Store (iPhone or iPad) or Google Play (Android) on your device.
  2. Search for TimberCloud and install it.
  3. Open the app and sign in with your normal TimberCloud email and password — the same credentials you use on the web.
  4. If your account has access to more than one company, choose the company you want to work in.

Note: ‹App Store / Google Play links and native-only feature details (offline support, exact platform requirements) to be confirmed by the TimberCloud team.›

If you've forgotten your password, reset it from the web login screen first, then sign in to the app with the new one.

Path 2 — Use TimberCloud in your mobile browser

Every page of the TimberCloud dashboard is responsive, so you can run the whole thing from your phone's browser with nothing to install.

  1. Open your phone's web browser (Safari, Chrome, etc.).
  2. Go to your usual TimberCloud web address and log in exactly as you do on a computer.
  3. Use any page you need — the Scanner, QC, Receiving, and Shipping all reflow to phone width.

Add to Home Screen

For one-tap access, save TimberCloud to your home screen so it opens like an app:

  • iPhone / iPad (Safari): tap the Share button, then Add to Home Screen.
  • Android (Chrome): tap the ⋮ menu, then Add to Home screen.

A TimberCloud icon appears on your home screen and opens straight to the app.

Tip: The Scanner button in the top bar is your fastest route to the floor scanner from a mobile browser — no separate install needed.

Allowing camera access

The Scanner uses your device camera to read order QR codes. The first time you open it, your phone will ask for permission to use the camera.

  1. When prompted, tap Allow (or OK).
  2. Choose which camera to use from the Select Camera dropdown — on most phones you'll want the rear camera.

If you tapped Don't Allow by mistake, re-enable the camera in your device's browser or app settings, then reload the Scanner.

Next Steps

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