Order Tracking Dashboard
The Order Tracking page is your live Production Dashboard — the place you move new orders into production, work them through each station, and spot anything running late. Reach it from Shop → Tracking in the left navigation.
Availability: Production plan and up. See Subscriptions & Plans.
Note: This is the real production dashboard. The top-level Shop nav item lands on a legacy page with placeholder numbers — always work from Shop → Tracking.
What's on the page
The dashboard has three parts:
- Three KPI cards across the top — Pending, In Production, and Late Orders. Each card is clickable and jumps you to the matching tab.
- Three tabs — Pending, In Production, and Late — that list the orders in each stage.
- A Location Selector at the top right that filters everything to one location (or All Locations).
| KPI card | Counts |
|---|---|
| Pending | Orders placed and waiting to enter production |
| In Production | Orders currently being made |
| Late Orders | Orders past their due date, in any stage |
Tip: Your location choice persists as you switch tabs, so you can stay focused on one shop's floor.
Pending tab
Lists placed orders that haven't started production yet.
To move an order into production:
- One at a time — click the + icon next to the order.
- In bulk — tick the checkboxes for several orders, then click Move to Production and confirm.
Each row shows the order and PO number, customer, order date, and due date. Due dates carry a quick visual cue:
| Indicator | Meaning |
|---|---|
| On track | Due date is more than a few days out |
| Due soon | Due date is close |
| Overdue | Past due — shows how many days late |
| Not set | No due date on the order |
The eye icon on any row previews that order's Build Sheet.
In Production tab
This is where the day-to-day floor work happens. Every order shows a checkbox for each station it passes through, based on its fulfillment location's stations.
Checking off stations
Stations are cumulative, matching how real work flows forward:
- Check a station and every station before it is marked done automatically. (Finishing implies the earlier steps are complete.)
- Uncheck a station and it, plus every station after it, is marked undone.
- When all stations are checked, a Complete (+) button appears. Click it to send the order on to QC.
Note: Stations come from Settings → Shop → Stations and are location-specific, so different shops can run different workflows. Set them up before you expect the checkboxes to appear.
Board view vs Table view
Use the toggle at the top right of this tab to switch how orders are laid out:
| View | Best for |
|---|---|
| Board (Kanban) | Seeing where every job stands at a glance — orders are grouped into columns by the latest station they've completed, each card showing a progress bar and inline station checkboxes. You can drag a card forward to advance it. |
| Table | A dense, paged list with the same station checkboxes in a row. |
The Board view shows your whole working set without paging; the Table view pages through orders. A station overview and quick stats (Total / In Progress / Completed) help you read the floor quickly.
Filtering and search
- Station filter — narrow the list to orders currently sitting at a specific station.
- Search — find an order by order number, PO number, or customer name.
- Orders past due carry an "X days late" badge so delays stand out.
Late tab
A single view of every overdue order across all stages — pending, in production, or awaiting inspection. Use it to triage and prioritize the jobs that need attention first.
Order status flow
Ordered → In Production → (all stations complete) → Inspection → Completed → Shipped → Delivered
| Status | Where it lives | Next action |
|---|---|---|
| Ordered | Pending tab | Move to production |
| In Production | In Production tab | Check off stations |
| Inspection | QC page | Inspect and mark complete |
| Completed | Shipping dashboard | Pack and book a shipment |
| Shipped | Shipping dashboard | Track to delivery |
Troubleshooting
An order isn't showing up. Check that the Location Selector matches the order's fulfillment location, that the order's status matches the tab you're on, and that a search term isn't filtering it out.
No station checkboxes appear. The order needs a fulfillment location, and that location needs stations defined in Settings → Shop → Stations.
Can't move an order to production. Confirm the order is in the "Ordered" status and that you have permission to update orders.
Next Steps
- Quality Control — inspect orders after production
- Station Scanner — advance orders by scanning QR codes
- Production Schedule & Insights — plan capacity and watch throughput
- Shipping Dashboard — pack, book, and track
- Shop overview — how the whole Shop suite fits together