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Shipping (from the Shop)

The Shipping dashboard handles orders from completion through delivery — packing them, rate-shopping carriers, booking labels, and tracking parcels to the door. For Production-plan shops it appears folded under Shop → Shipping, but it isn't really part of the Shop suite: it's a separate capability that unlocks earlier.

Availability: The Shipping dashboard and Carrier Services (rate-shopping, booking, labels) are Commerce and up — included with every paid plan. It merely appears nested under Shop for Production users; it does not require the Production plan. See Subscriptions & Plans.

Where the full documentation lives

Everything about the shipping workflow is documented in the Shipping section. This page is just the Shop-side entry point — follow these for the details:

The short version

The dashboard has three tabs — Pending Shipment, Deliveries, and Late Shipments — with matching metric cards (Pending Shipment, In Transit, Late Shipments). Packaging is now handled inside the shipment detail flow rather than as a separate tab. A completed order flows in, you configure its packaging and shop rates across TimberCloud's integrated carrier network, book the shipment, and then track it to delivery — with the order flipping to Delivered on its own once every tracking number reports delivered.

Note: You don't connect your own FedEx/UPS/USPS accounts. Rating and booking run through TimberCloud's integrated Carrier Services network. Shipment costs are charged to your shop's card at booking — see Platform Charges.

Next Steps

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