Create a Company
After creating your TimberCloud account, the next step is to set up your company. Your company profile contains all the business information needed to run your storefront, process orders, and communicate with customers.
Before You Begin
Have the following information ready:
- Company name — Your official business name
- Contact email — Where order notifications will be sent
- Phone number — Business contact number
- Business address — Physical location for shipping calculations
- Logo (optional) — PNG or SVG, at least 200x200px recommended
Creating Your Company
Step 1: Access Company Creation
After logging in to your TimberCloud account:
- Navigate to your dashboard
- Click Create Company or look for the company setup prompt
- You'll be guided through the company creation form
Step 2: Enter Basic Information
Provide your core business details:
| Field | Required | Description |
|---|---|---|
| Company Name | Yes | Your official business name as it will appear to customers |
| Yes | Primary email for order notifications and communications | |
| Phone | Yes | Business phone number for customer contact |
Step 3: Add Your Address
Your business address is used for:
- Shipping rate calculations
- Tax determination
- Invoice and document headers
- Customer communications
Enter your complete address including:
- Street address (line 1 and line 2 if needed)
- City
- State/Province
- ZIP/Postal code
- Country
Step 4: Upload Your Logo
Your logo appears on:
- Your embedded storefront
- Invoices and receipts
- Order confirmations
- Customer-facing documents
Logo recommendations:
- Format: PNG, JPG, or SVG
- Minimum size: 200x200 pixels
- Square or horizontal orientation works best
- Transparent background (PNG) recommended
You can skip this step and add a logo later in Settings.
Step 5: Optional Business Details
Additional information you can provide:
| Field | Description |
|---|---|
| Description | Brief overview of your business for your profile |
| Website | Your main website URL |
| Industry | Your business category (woodworking, metalwork, etc.) |
| Company Size | Number of employees |
Your Company Slug
When you create your company, TimberCloud generates a unique slug based on your company name. This is a URL-friendly identifier used throughout the platform.
Example: If your company is "Oak Valley Woodworks", your slug might be oak-valley-woodworks
Your slug appears in:
- Admin URL:
app.timbercloud.com/oak-valley-woodworks - Embed code:
data-company="oak-valley-woodworks"
The slug is automatically generated but can be customized if needed.
Accept Terms & Create
Before finalizing your company:
- Review the Terms of Service (opens in a new tab)
- Review the Privacy Policy (opens in a new tab)
- Check the box to accept the terms
- Click Create Company
Your company is now created and you can start configuring your storefront.
After Company Creation
Once your company is set up, you'll want to configure several areas:
Immediate Next Steps
- Set up your location — Configure your primary shipping location with address and fulfillment options
- Add products — Create your first products with pricing and options
- Connect payments — Set up Stripe to accept customer payments
- Configure shipping — Set up delivery options and rates
Location Configuration
Your company needs at least one location configured. This includes:
- Fulfillment options — Shipping, local pickup, curbside pickup
- Operating hours — When you're available for pickups
- Shipping capabilities — Carriers and methods you support
Learn more about location setup →
Storefront Settings
Configure how your embedded store behaves:
- Price visibility — Show prices publicly or require login
- Guest checkout — Allow orders without customer accounts
- Selling mode — Quote-first workflow or direct ordering
Learn more about storefront settings →
Editing Company Information
After creation, you can update your company details anytime:
- Navigate to Settings → Company
- Click Edit next to the section you want to update
- Make your changes
- Click Save
All changes take effect immediately.
Multiple Companies
Your TimberCloud account can be associated with multiple companies:
- Create additional companies — Run multiple businesses from one account
- Join existing companies — Accept invitations from other company owners
- Switch between companies — Use the company selector in the navigation
Each company has its own products, customers, orders, and settings.
Common Questions
Can I change my company name later?
Yes, you can update your company name in Settings → Company. Note that your slug may not automatically update—contact support if you need to change your slug.
What if I enter the wrong address?
You can update your address anytime in Settings → Company. Keep in mind that address changes may affect shipping rate calculations for new orders.
Do I need a business license?
TimberCloud doesn't require a business license to create a company, but you're responsible for complying with local business regulations.
Can I delete my company?
Contact support@timbercloud.com to discuss company deletion. We recommend exporting your data first.
Need Help?
If you encounter issues during company setup:
- Email: support@timbercloud.com
- Documentation: Browse our complete guides
Our team typically responds within 1 business day.