Packaging Settings
Configure how TimberCloud's smart packaging algorithm works for your company. Define custom box sizes, pallet dimensions, and consolidation rules to optimize shipping costs.
Accessing Packaging Settings
Navigate to Settings → Orders → Packaging
Packaging Mode
Control how the algorithm packages your products:
| Mode | Description | Best For |
|---|---|---|
| Auto (Recommended) | Algorithm determines optimal packaging based on item dimensions and weight | Most companies |
| Boxes Only | All items packaged in boxes only | Companies without freight capability |
| Pallets Only | All items on pallets | Bulk/industrial shipping |
Auto Mode Behavior
In Auto mode, the algorithm:
- Analyzes each product's dimensions and weight
- Checks against parcel shipping limits (108" max dimension, 165" length+girth, 150 lbs)
- Assigns items to Box or Pallet as appropriate
- Groups similar items for efficient packing
- Applies consolidation rules
Default Shipping Mode
Determines which carrier type to use when shipping:
| Mode | Icon | Description |
|---|---|---|
| Auto | 🔄 | Boxes route to parcel carriers (FedEx, UPS), Pallets to freight carriers (LTL) |
| Small Parcel Only | 📦 | Always use parcel carriers regardless of package type |
| LTL Freight Only | 🚚 | Always use freight carriers (often cheaper for heavy shipments) |
When to Use Each Mode
Auto (Recommended)
- Mixed orders with boxes and pallets
- Let algorithm optimize carrier selection
- Best overall cost efficiency
Small Parcel Only
- Lightweight products only
- No freight accounts configured
- Customers expect parcel delivery speeds
LTL Freight Only
- Heavy products across the board
- Lower freight rates negotiated
- Commercial/industrial customers with docks
Consolidation Rules
Max Boxes Before Pallet
Set a threshold where box shipments convert to pallets:
| Setting | Behavior |
|---|---|
| 0 (Disabled) | No automatic conversion |
| 1-10 | Convert to pallet if order exceeds this many boxes |
Example:
Setting: 6 boxes
Order generates 8 boxes → Reconsolidated onto 1-2 pallets
Benefit: Single freight shipment often cheaper than 8 parcel packagesPrefer Fewer Packages
When enabled (default):
- Algorithm prioritizes fitting items into fewer, larger packages
- Reduces package count even if boxes aren't optimally sized
- Generally lowers shipping costs
When disabled:
- Each item goes in the smallest suitable box
- May result in more packages
- Useful when consolidation creates handling issues
Custom Box Sizes
Define boxes that match your actual packaging inventory.
Enabling Custom Boxes
- Toggle "Use Custom Box Sizes" ON
- Add your boxes with:
- Name: Descriptive identifier
- Width: Interior width in inches
- Length: Interior length in inches
- Height: Interior height in inches
- Max Weight: Maximum weight capacity in pounds
Example Custom Box Setup
| Name | Width | Length | Height | Max Weight |
|---|---|---|---|---|
| Door Box Small | 26 | 20 | 6 | 40 lbs |
| Door Box Large | 38 | 26 | 8 | 60 lbs |
| Panel Box | 48 | 24 | 4 | 50 lbs |
| Hardware Box | 12 | 8 | 6 | 15 lbs |
Default Box Sizes
When custom boxes are not configured, the system uses standard sizes:
| Name | Dimensions | Max Weight | Best For |
|---|---|---|---|
| Small Flat | 12×12×4" | 20 lbs | Hardware, small parts |
| Medium Flat | 18×14×4" | 30 lbs | Documents, thin items |
| Large Flat | 24×18×4" | 40 lbs | Panels, flat pieces |
| Long Narrow 48" | 6×48×6" | 30 lbs | Stiles, rails, trim |
| Small | 12×12×12" | 25 lbs | Small assembled items |
| Long Narrow 60" | 6×60×6" | 40 lbs | Longer trim pieces |
| Long Medium 48" | 8×48×8" | 40 lbs | Rails, moldings |
| Long Narrow 72" | 8×72×6" | 50 lbs | 6-foot lengths |
| Long Medium 60" | 8×60×8" | 50 lbs | 5-foot pieces |
| Extra Large Flat | 30×24×6" | 50 lbs | Large flat panels |
| Medium | 18×18×16" | 40 lbs | Standard products |
| Long Medium 72" | 10×72×8" | 60 lbs | 6-foot assembled |
| Long Large 48" | 12×48×10" | 60 lbs | Cabinet doors |
| Long Large 60" | 12×60×10" | 70 lbs | Large doors |
| Long Large 72" | 12×72×10" | 80 lbs | Oversized doors |
| Long XL 96" | 12×96×12" | 100 lbs | 8-foot lengths |
| Large | 24×24×24" | 70 lbs | Bulk items |
| Extra Large | 30×24×24" | 100 lbs | Large products |
| Oversized | 36×30×30" | 150 lbs | Maximum parcel size |
Pallet Configuration
Customize your default pallet specifications:
| Setting | Default | Description |
|---|---|---|
| Width | 48" | Standard GMA pallet width |
| Length | 40" | Standard GMA pallet length |
| Max Height | 96" | Maximum stack height (including pallet) |
| Max Weight | 2000 lbs | Maximum loaded pallet weight |
| Pallet Weight | 40 lbs | Weight of empty pallet (added to shipment) |
Common Pallet Sizes
| Type | Dimensions | Use Case |
|---|---|---|
| GMA (Standard) | 48" × 40" | Most common, fits standard trucks |
| Half Pallet | 24" × 40" | Smaller shipments, retail |
| Euro Pallet | 47.2" × 31.5" | European shipping |
| Square | 48" × 48" | Square loads, drums |
How Packaging Works
The Algorithm Flow
1. EXTRACT PRODUCTS
↓
Read dimensions and weight from each order item
If products have pieces config, extract each piece
↓
2. VALIDATE DIMENSIONS
↓
Ensure all products have valid measurements
↓
3. GROUP BY DIMENSIONS
↓
Similar items grouped for efficient packing
↓
4. DETERMINE PACKAGE TYPE
↓
Check parcel limits:
- Max dimension: 108"
- Length + girth: 165"
- Max weight: 150 lbs
↓
Assign: Box or Pallet
↓
5. SEPARATE HAZMAT
↓
Hazardous items in separate packages (required)
↓
6. BIN PACKING
↓
Boxes: Fit items into optimal box sizes
Pallets: Calculate stacking and layer placement
↓
7. APPLY CONSOLIDATION
↓
If boxes > max_boxes_before_pallet:
Reconsolidate everything to pallets
↓
8. RETURN PACKAGES
↓
Optimized package list for rate shoppingReal-World Example
Order: 12 cabinet doors (24" × 36" × 1.5", 15 lbs each)
Step 1: Extract → 12 door items
Step 2: Validate → All dimensions valid
Step 3: Group → All same size, single group
Step 4: Package Type → Parcel-shippable (under limits)
Step 5: Hazmat → None
Step 6: Bin Pack → Fit 4 doors per "Long Large 48" box × 3 boxes
Step 7: Consolidation → max_boxes_before_pallet = 6, so keep as boxes
RESULT: 3 boxes, 4 doors eachSame order with consolidation = 2:
Step 7: Consolidation → 3 boxes > 2 threshold
→ Reconsolidate to 1 pallet (48×40", stack height 24")
RESULT: 1 palletBest Practices
Box Size Configuration
- Measure actual boxes - Use interior dimensions
- Include common sizes - Cover your product range
- Consider weight limits - Match to your packaging materials
- Add specialty boxes - Long boxes for stiles, rails, trim
Pallet Configuration
- Match your inventory - Use pallets you actually stock
- Account for wrap - Max height includes stretch wrap
- Consider truck limits - Standard trucks fit 48" × 40" pallets
Consolidation Settings
- Start conservative - Set threshold based on typical order sizes
- Monitor shipping costs - Compare box vs pallet rates
- Consider handling - Some customers prefer boxes over pallets
Troubleshooting
Products Not Packaging Correctly
- Verify products have dimensions and weight configured
- Check parts configuration if using unassembled shipping
- Review freight class settings for LTL items
Too Many Boxes Generated
- Enable "Prefer Fewer Packages"
- Lower the max_boxes_before_pallet threshold
- Add larger custom box sizes
Everything Going to Pallets
- Check product dimensions aren't exceeding parcel limits
- Verify packaging_mode isn't set to "Pallets Only"
- Review individual product package_type settings
Custom Boxes Not Being Used
- Ensure "Use Custom Box Sizes" is enabled
- Verify box dimensions are valid (positive numbers)
- Check that at least one custom box is defined
Related Settings
- Order Settings - Lead times, PDF settings
- Shipping & Logistics - Rate shopping, booking
- Parts - Product components for shipping and production