Transactions Reports

Transactions Reports provide a comprehensive view of all financial transactions and platform charges within your business. This report enables you to track revenue, monitor costs, and analyze your overall profitability.

Accessing Transactions Reports

Navigate to Reports → Transactions from the main navigation. The report defaults to showing today's transactions.

Filters

The filter panel at the top allows you to:

• Date Range: Select start and end dates to analyze a specific period
• Status Filter: Filter by transaction status (pending, completed, refunded, etc.)
• Generate PDF: Export the transactions report as a PDF
• Refresh: Reload the transaction data

Profit/Loss Summary

At the top of the report, you'll find a quick overview of your financial health:

Total Revenue

The sum of all net transaction amounts (after fees) for the selected period, with the number of transactions shown.

Total Costs

The total of all platform charges (shipping, AI services, etc.) incurred during the period.

Net Profit/Loss

Your calculated profit or loss: Revenue minus Costs. The indicator shows whether you're "Profitable" or at a "Loss".

Profit Margin

Your profit margin percentage, calculated as: (Revenue - Costs) / Revenue × 100

Transactions

This section lists all payment transactions made within the selected date range:

Transaction Details

For each transaction, you can view:

• Transaction ID: Unique identifier (TC-XXXXX format)
• Transaction Date: When the transaction occurred
• Customer: The customer name associated with the transaction
• Order Number: The linked order number
• Order Name: The order's PO number or name
• Transaction Type: The nature of the transaction (payment, refund, etc.)
• Status: Current status (pending, completed, refunded, failed)
• Amount: The total transaction amount before fees
• Fee: Processing fees (e.g., Stripe fees)
• Net Amount: The amount after deducting fees

Transaction Statuses

Actions

Click on any transaction to view detailed information including:

• Full order details
• Payment method information
• Refund history (if applicable)
• Related transactions

Platform Charges

Platform Charges represent costs incurred for TimberCloud services used by your business:

Charge Types

• Freight Shipping: Charges for shipping labels purchased through TimberCloud
• AI Document Processing: Charges for AI-powered document analysis and order entry
• Other Services: Additional platform services as applicable

Charge Details

For each platform charge, you can view:

• Charge Date: When the charge was incurred
• Order Reference: The associated order (if applicable)
• Charge Type: The type of service charged
• Status: Payment status of the charge
• Amount: The charge amount
• Payment Method: Last 4 digits of the card used
• Description: Details about the charge

Charge Statuses

Understanding Your Financial Flow

Customer Payments (Transactions)
    ↓
Minus: Processing Fees
    ↓
= Net Revenue
    ↓
Minus: Platform Charges (Shipping, AI, etc.)
    ↓
= Net Profit/Loss

Export Options

PDF Report

Click Generate PDF to create a formatted document containing:

• Summary overview with totals
• Transaction list with all details
• Platform charges breakdown

Tips for Using Transaction Reports

1. Daily Reconciliation: Review transactions daily to ensure all payments are properly recorded
2. Monitor Fees: Keep track of processing fees to understand your true margins
3. Track Platform Costs: Regularly review platform charges to optimize your service usage
4. Identify Refund Patterns: Use the status filter to analyze refunds and identify potential issues
5. Profit Margin Analysis: Use the profit margin indicator to ensure your business remains profitable